Dispatcher/Customer Service Representative

Connolly Electric & Mechanical is hiring for full time an Dispatcher/Customer Service Representative for the HVAC Scheduling and Billing Department. No experience required. You will be responsible for answering phone calls and working with the scheduling and billing software.

Qualifications:

  • High school diploma or GED
  • Self-motivated & dependable
  • Organized
  • Proficient in Windows 10
  • Friendly customer service
  • Multi-tasking with phones and data entry
  • Ability to pass background check and drug screening

Our Offer:

  • Competitive wages based on experience
  • 40 hours a week
  • Paid time off
  • Paid Holidays
  • Medical Plans
  • Dental/Vision Plans

Responsibilities:

  • Answering customer phone calls
  • Entering warranty information on HVAC equipment
  • Assist with scheduling customers/dispatching technicians
  • Complete job files and close out jobs
  • Process rebate claims
  • Filing & data entry
  • Confirm customer appointments

Pay Frequency:

  • Weekly

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Related keywords: customer service, customer service representative, remote work from home

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Employment Application